Ethics, Risk & Compliance Contract Officer
<p>Job Title: Ethics, Risk & Compliance Contract Officer</p><p>Reports to (Job Title): Head of Ethics, Risk & Compliance</p>
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<td><p><strong>Job Purpose</strong></p></td>
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<p>Enable Pharma to become a leader in business conduct, ethics and integrity by supporting the implementation and continuous improvement of an effective ERC program with specific focus on relevant health regulations and industry codes (e.g., HSA guidelines, SAPI Code and Singapore PDPA).</p>
<p>This position requires experience relating to Pharmaceutical and/or Medical Device Compliance, including Commercial, Medical and Field support operations, audit and monitoring techniques, risk identification, data testing and validation processes. This position will focus on support in the risk assessment, risk management plans and remediation plans that conform to current Pharma standards and requirements.</p>
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<td><p><strong>Major</strong> <strong>Accountabilities</strong></p></td>
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<ol><li>Responsible for transparency reporting and implementation of global tools to the local context (i.e Xpend).</li><li>Carry out internal monitoring on sales & marketing related activities, medical activities and all other activities in-scope.</li><li>Carry out monitoring on identified third-parties independently.</li><li>Understand risks and assists in the Risk Assessment and Monitoring (RAM) and Enterprise Risk Management (ERM) process by coordinating with all related stakeholders, including cross divisional ERC & business process owners (for IM and country)</li><li>Assist in the Third Party Risk Management (TPRM) in the role of local TPRM Champion by working closely with business owners to ensure proper governance, training and risk-based monitoring</li><li>Provide strong support to assigned business franchises/unit especially for risk identification & mitigation, in the decision making process & subsequent necessary monitoring.</li><li>Provide support to country visit/ country monitoring or internal audit as well as to the implementation of corrective/mitigation actions.</li><li>As part of ERC team, carry out monitoring activities as per plan & drive corrective and mitigation actions.</li><li>Initiate & provide (or support in providing) effective communication, training, and stakeholder management to nurture ethics mindset and principle-based culture.</li><li>May be assigned to handle projects initiated by the department from time to time</li></ol>
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<td><p><strong>Key</strong> <strong>Performance</strong> <strong>Indicators</strong><strong> </strong></p></td>
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<ul><li>Risk Assessment & Monitoring (RAM) and Enterprise Risk Assessment timely carried out and followed up as per the company process</li><li>Strong Third Party Risk Management process in place</li><li>All compliance standards and controls established are aligned with local regulations, guidance, relevant industry standards, and relevant company-wide policies. These should be, where possible, incorporated into the business process and aimed at simplification</li><li>Timely close-out of the monitoring activities & follow-up corrective and mitigation plan carried out as per planned</li><li>Training and communication are effectively carried out; awareness among associates improved and enabled to do what is right.</li><li>Culture change is driven toward ethics-based, principle-based and smart risk taking</li><li>Timely and continuously explore for improvement opportunities in ethics, risk and compliance for the local business organization</li><li>High personal integrity (as measured with all Novartis values & behaviors).</li></ul>
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<td><p><strong>Ideal Background</strong></p></td>
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<p><strong>Education</strong></p>
<p>Bachelor's Degree or Diploma</p>
<p><strong>Languages: </strong></p>
<p>Fluent English, plus local country language as deemed relevant</p>
<p><strong>Experience</strong> <strong>required/preferred</strong></p>
<ul><li>Experience in compliance function, preferably in pharmaceutical, device or healthcare industries</li><li>Will consider other equivalent, highly regulated industry experience (e.g., audit) in areas relevant to accountabilities listed above</li><li>Experience with balancing global standards and local cultures</li><li>Ability to handle audits/monitoring activities independently</li><li>Ability to understand complex projects and collaborate within and across cross-functional teams and business units, in a matrixed environment</li></ul>
<p><strong>Knowledge</strong></p>
<ul><li>Knowledge of healthcare laws and regulations</li><li>Knowledge of Compliance Program structure and administration; Compliance Professional Certification status a plus</li><li>Project management</li></ul>
<p><strong>Technical/Functional</strong> <strong>Skills</strong></p>
<ul><li>Ability to question and improve status quo</li><li>Influencing without authority</li><li>Comfort dealing with ambiguity</li><li>Results driven, focused and problem solving</li><li>Effective communication/presentation skills; excellent listener</li><li>Strong collaborator, networking and relationship management</li></ul>
<ul><li>Strong analytical skills (qualitative and quantitative aspects) and ability to communicate business requirements and methodologies</li></ul>
<p><strong>Competencies</strong> <strong>(based</strong><strong> on Novartis Personal Effectiveness Competencies)</strong></p>
<ul><li>Strong interest in learning</li><li>Digital and Technology savvy (if/as relevant to specific role)</li><li>Operational Excellence</li><li>Project Excellence</li><li>Stakeholder Engagement</li><li>Applied Business Insights</li><li>Continuous Learning/Dynamic Knowledge</li></ul>
Apply for this position
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<td><p><strong>Job Purpose</strong></p></td>
</tr>
</tbody>
</table>
<p>Enable Pharma to become a leader in business conduct, ethics and integrity by supporting the implementation and continuous improvement of an effective ERC program with specific focus on relevant health regulations and industry codes (e.g., HSA guidelines, SAPI Code and Singapore PDPA).</p>
<p>This position requires experience relating to Pharmaceutical and/or Medical Device Compliance, including Commercial, Medical and Field support operations, audit and monitoring techniques, risk identification, data testing and validation processes. This position will focus on support in the risk assessment, risk management plans and remediation plans that conform to current Pharma standards and requirements.</p>
<table cellpadding="0" cellspacing="0" style="width:100%">
<tbody>
<tr>
<td><p><strong>Major</strong> <strong>Accountabilities</strong></p></td>
</tr>
</tbody>
</table>
<ol><li>Responsible for transparency reporting and implementation of global tools to the local context (i.e Xpend).</li><li>Carry out internal monitoring on sales & marketing related activities, medical activities and all other activities in-scope.</li><li>Carry out monitoring on identified third-parties independently.</li><li>Understand risks and assists in the Risk Assessment and Monitoring (RAM) and Enterprise Risk Management (ERM) process by coordinating with all related stakeholders, including cross divisional ERC & business process owners (for IM and country)</li><li>Assist in the Third Party Risk Management (TPRM) in the role of local TPRM Champion by working closely with business owners to ensure proper governance, training and risk-based monitoring</li><li>Provide strong support to assigned business franchises/unit especially for risk identification & mitigation, in the decision making process & subsequent necessary monitoring.</li><li>Provide support to country visit/ country monitoring or internal audit as well as to the implementation of corrective/mitigation actions.</li><li>As part of ERC team, carry out monitoring activities as per plan & drive corrective and mitigation actions.</li><li>Initiate & provide (or support in providing) effective communication, training, and stakeholder management to nurture ethics mindset and principle-based culture.</li><li>May be assigned to handle projects initiated by the department from time to time</li></ol>
<table cellpadding="0" cellspacing="0" style="width:100%">
<tbody>
<tr>
<td><p><strong>Key</strong> <strong>Performance</strong> <strong>Indicators</strong><strong> </strong></p></td>
</tr>
</tbody>
</table>
<ul><li>Risk Assessment & Monitoring (RAM) and Enterprise Risk Assessment timely carried out and followed up as per the company process</li><li>Strong Third Party Risk Management process in place</li><li>All compliance standards and controls established are aligned with local regulations, guidance, relevant industry standards, and relevant company-wide policies. These should be, where possible, incorporated into the business process and aimed at simplification</li><li>Timely close-out of the monitoring activities & follow-up corrective and mitigation plan carried out as per planned</li><li>Training and communication are effectively carried out; awareness among associates improved and enabled to do what is right.</li><li>Culture change is driven toward ethics-based, principle-based and smart risk taking</li><li>Timely and continuously explore for improvement opportunities in ethics, risk and compliance for the local business organization</li><li>High personal integrity (as measured with all Novartis values & behaviors).</li></ul>
<table cellpadding="0" cellspacing="0" style="width:100%">
<tbody>
<tr>
<td><p><strong>Ideal Background</strong></p></td>
</tr>
</tbody>
</table>
<p><strong>Education</strong></p>
<p>Bachelor's Degree or Diploma</p>
<p><strong>Languages: </strong></p>
<p>Fluent English, plus local country language as deemed relevant</p>
<p><strong>Experience</strong> <strong>required/preferred</strong></p>
<ul><li>Experience in compliance function, preferably in pharmaceutical, device or healthcare industries</li><li>Will consider other equivalent, highly regulated industry experience (e.g., audit) in areas relevant to accountabilities listed above</li><li>Experience with balancing global standards and local cultures</li><li>Ability to handle audits/monitoring activities independently</li><li>Ability to understand complex projects and collaborate within and across cross-functional teams and business units, in a matrixed environment</li></ul>
<p><strong>Knowledge</strong></p>
<ul><li>Knowledge of healthcare laws and regulations</li><li>Knowledge of Compliance Program structure and administration; Compliance Professional Certification status a plus</li><li>Project management</li></ul>
<p><strong>Technical/Functional</strong> <strong>Skills</strong></p>
<ul><li>Ability to question and improve status quo</li><li>Influencing without authority</li><li>Comfort dealing with ambiguity</li><li>Results driven, focused and problem solving</li><li>Effective communication/presentation skills; excellent listener</li><li>Strong collaborator, networking and relationship management</li></ul>
<ul><li>Strong analytical skills (qualitative and quantitative aspects) and ability to communicate business requirements and methodologies</li></ul>
<p><strong>Competencies</strong> <strong>(based</strong><strong> on Novartis Personal Effectiveness Competencies)</strong></p>
<ul><li>Strong interest in learning</li><li>Digital and Technology savvy (if/as relevant to specific role)</li><li>Operational Excellence</li><li>Project Excellence</li><li>Stakeholder Engagement</li><li>Applied Business Insights</li><li>Continuous Learning/Dynamic Knowledge</li></ul>